Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its sizing categories for female and kids' apparel without notifying every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category than originally posted because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Necessary Adjustments
A different user, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.
